- Frequently Asked Questions -

 

Below you will find a list of commonly asked questions. If you do not find an answer to your question, or you have a more specific question to ask, feel free to email Justin or contact our office.

Do you charge for an estimate or design help?
What does the average patio project cost?
When can you start my project?
How long will my project take to complete?
Will Justin be on site to oversee my project?
Does your work carry a warranty?
Will my project require a permit?
Is CountryScape licensed and insured?
Do you have any references I could talk to?

Q: Do you charge for an estimate or design help?
A: No. An Estimate and our Meeting are free. Besides gathering any measurements and information needed for a quote, we will also go over a few design ideas that seem to make sense for the project at no cost. A determination on whether actual drawings are needed can be made between CountryScape and the homeowner. Click here for more information on whether or not you will need a plan.

Q: What does the average patio project cost?
A: This is a difficult question to answer because no two patios are exactly alike. Your best option is to have Justin meet you at your property to see the site in person. Often Justin can give you a quote right on-site. You may also email Justin or Contact our office to make an appointment.

Q: When can you start my project?
A: Our goal is to accommodate our customers on a first come first served basis. Exceptions can be made for customers on a tight timeline etc. although most projects can be started within four to eight weeks from our first meeting, sometimes sooner.

Q: How long will my project take to complete?
A: Most customers are quite surprised when we tell them how quickly we can finish their project. A basic, averaged sized patio can take as little as five days to complete. Leaving you plenty of time to enjoy it!

Q: Will Justin be on site to oversee our project?
A: Yes. Justin works side by side with his employees on a daily basis on all of our projects. Justin wears many hats as owner and does occasionally have to run errands to keep the crew on task, in which business partner John Buxton would oversee the project.

Q: Does your work carry a warranty?
A: Yes. While the exact terms are laid out in length on our service agreement, CountryScape does back up its craftsmanship for a period of Five years. For more information on our polices or should a problem ever arise please Contact CountryScape and we will be happy to help.

Q: Will my project require a permit?
A: Almost never. Most projects do not require any permits. There are a few instances where a permit is required, i.e. a retaining wall over 4' in which CountryScape would pull a permit.

Q: Is CountryScape licensed and insured?
A: Yes, CountryScape does carry liability insurance and workers compensation for our employess. CountryScape owner, Justin Bardwell also carries a Mass. Construction Supervisors License.

Q: Do you have any references I could talk to?
A: Yes. CountryScape customers often offer to be used for reference. In most cases we can help you contact a past customer with a similar project to your own and even visit their project in person. If you are interested in a list of references please email Justin.

Member: Shelburne Falls Area Business Association  
CountryScape Landscape PO Box 308 Shelburne Falls, MA 01370
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