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Frequently Asked Questions

Do you charge for an estimate or design suggestions?

There’s no charge for our initial site visit or proposal. Besides gathering measurements and other information needed for a proposal, we’ll also go over some design ideas for your project and discuss whether formal design drawings are necessary. Visit our Landscape Design page for more information on design plans and costs.

What does the average patio cost?

Every project is unique so there’s no easy answer to that question. There are many factors to consider, including choice of materials and complexity of project. But, a minimum budget of $5-10k is reasonable. For a more accurate assessment, schedule a consultation with Justin. He’ll help you explore all the options, and set a budget for your project.

When can you start my project?

That’s often one of the hardest questions to answer. Projects are added to our job list on a first-come first-served basis, and our backlog can vary from season to season. We look at new projects every week and projects can last from one day to one year. The good news is though, CountryScape isn’t a one man show! We’ve got multiple crews of highly trained hardscape installers, and we’re often able to start your project within three to six months. Sometimes sooner!

How long will my project take to complete?

Most clients are pleasantly surprised when we tell them how quickly we can finish their project. A simple patio can take as little as a week or less to complete. On larger projects, our crews team up to get your project completed even quicker. Leaving you plenty of time to enjoy it!

Will CountryScape Owner, Justin be on site to oversee our project?

Absolutely! We understand how important this is to our customers. Justin works side-by-side with his employees on every project. And, when Justin can’t be there a CountryScape Crew Leader is always there to oversee the project and answer your questions. Meet the team!

Does your work come with a warranty?

Yes! CountryScape backs up its workmanship for a period of (5) years. In addition, many of the high quality materials we use come with great warranties to cover materials too. You’ll find the terms of our warranty spelled out in our installation agreement.

Will my project require a permit?

Most patio projects do not require a permit. In the rare instances when they do, we’re are a licensed Mass. Construction Supervisor and take care of all permitting process for you.

Is CountryScape licensed and insured?

Definitely! CountryScape carries full liability and workers compensation insurance for our employees protection, and yours! We’re also OSHA safety certified, licensed Hoisting Engineers to operate equipment, licensed Mass. Construction Supervisors and Home Improvement Contractors, and ICPI Certified Paver Installers.

Do you have any references I could talk to?

Yes, we take special pride in that so many of our clients offer themselves as references. In most cases, we can help you contact a past client with a similar project as yours. Or, even arrange a site visit to see their project. If you’re interested in references, please send us a message or call the office at 413-625-9576.

Don't see the answer to your question?

We’re here to help. Contact Us or call Lisa in our office at 413-625-9576. We look forward to hearing from you!

Do you charge for an estimate or design suggestions?

There’s no charge for our initial site visit or proposal. Besides gathering measurements and other information needed for a proposal, we’ll also go over some design ideas for your project and discuss whether formal design drawings are necessary. Visit our Landscape Design page for more information on design plans and costs.

What does the average patio cost?

Every project is unique so there’s no easy answer to that question. There are many factors to consider, including choice of materials and complexity of project. But, a minimum budget of $5-10k is reasonable. For a more accurate assessment, schedule a consultation with Justin. He’ll help you explore all the options, and set a budget for your project.

When can you start my project?

That’s often one of the hardest questions to answer. Projects are added to our job list on a first-come first-served basis, and our backlog can vary from season to season. We look at new projects every week and projects can last from one day to one year. The good news is though, CountryScape isn’t a one man show! We’ve got multiple crews of highly trained hardscape installers, and we’re often able to start your project within three to six months. Sometimes sooner!

How long will my project take to complete?

Most clients are pleasantly surprised when we tell them how quickly we can finish their project. A simple patio can take as little as a week or less to complete. On larger projects, our crews team up to get your project completed even quicker. Leaving you plenty of time to enjoy it!

Will CountryScape Owner, Justin be on site to oversee our project?

Absolutely! We understand how important this is to our customers. Justin works side-by-side with his employees on every project. And, when Justin can’t be there a CountryScape Crew Leader is always there to oversee the project and answer your questions. Meet the team!

Does your work come with a warranty?

Yes! CountryScape backs up its workmanship for a period of (5) years. In addition, many of the high quality materials we use come with great warranties to cover materials too. You’ll find the terms of our warranty spelled out in our installation agreement.

Will my project require a permit?

Most patio projects do not require a permit. In the rare instances when they do, we’re are a licensed Mass. Construction Supervisor and take care of all permitting process for you.

Is CountryScape licensed and insured?

Definitely! CountryScape carries full liability and workers compensation insurance for our employees protection, and yours! We’re also OSHA safety certified, licensed Hoisting Engineers to operate equipment, licensed Mass. Construction Supervisors and Home Improvement Contractors, and ICPI Certified Paver Installers.

Do you have any references I could talk to?

Yes, we take special pride in that so many of our clients offer themselves as references. In most cases, we can help you contact a past client with a similar project as yours. Or, even arrange a site visit to see their project. If you’re interested in references, please send us a message or call the office at 413-625-9576.

Don't see the answer to your question?

We’re here to help. Contact Us or call Lisa in our office at 413-625-9576. We look forward to hearing from you!

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